Welcome to our FAQ page!
For your convenience, we have provided some general queries on this page. For more specialty questions (glasses, contacts, dry eye and other specialties) please see the links below this paragraph. If your question is not listed here or you have clarifying questions, please contact us and we will be happy to assist you.
“Are you accepting new patients?”
At this time, Elite Eye Care in Arden is not accepting new patients, but we are happy to get you scheduled as a new patient at our Weaverville location.
“Can I be put on a waiting list for the Arden location?”
We are happy to put you on our waitlist if you would like to establish as a patient. Please call our office for assistance.
“How often should I get an eye exam?”
Adults should get a comprehensive eye exam typically every 1-2 years, while children and seniors may need annual checkups. People with conditions like diabetes or high eye pressure should see an eye doctor near me more frequently.
“Why should I get an annual eye exam if my vision seems fine?”
Even if you see clearly, eye exams are about more than 20/20 vision. Many eye and health conditions develop without symptoms early on. A comprehensive exam evaluates your retina, optic nerve, and blood vessels— often detecting issues like glaucoma, macular degeneration, or systemic conditions before you notice changes. Think of it as a yearly check-up for your eyes and overall health.
“Can an eye exam detect health problems in the rest of my body?”
The eyes are one of the only places we can view blood vessels and nerves non-invasively. We can often detect early signs of diabetes, high blood pressure, high cholesterol, certain neurological or autoimmune conditions, and much more!
“What insurances are in-network?”
Currently, we are in-network with vision plans VSP (Vision Service Plan), Eyemed, Spectera, and CEC (Community Eye Care). For medical insurance, please call our office to check eligibility– we are not currently taking Medicaid. We do not accept insurance at our Weaverville location.
“Can I have my PD measurements?”
At this time, we do not provide the pupillary distance measurement. According to the NC Board of Optometry, the PD’s are considered an optical measurement and are not considered part of the exam or prescription. Since this measurement is to be taken by an Optician, if you choose to take your RX elsewhere to be filled they will take these measurements for you. For more information, please view this document from the NC Board of Optometry.